Returns
At The Cozy Corner, we want you to love every item you receive. Because many of our products are handmade and personal care items, we have a limited return policy to ensure quality and safety.
Returns
Due to the nature of our products, all sales are final. We are unable to accept returns on used or opened items.
However, if there is a problem with your order, please contact us and we will do our best to make it right.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Please include:
-
Your order number
-
A description of the issue
-
A photo of the damaged item and packaging
Once reviewed, we may offer a replacement or refund.
Shipping Issues
We are not responsible for packages that are lost, stolen, or delayed by the carrier. If your package is marked as delivered but cannot be located, please contact your local post office.
Order Changes
Orders are processed quickly, but if you need to change or cancel an order, please contact us as soon as possible. We cannot guarantee changes once an order has been processed.
Contact Us
If you have any questions about your order, please reach out.
Email: info@shopthecozycorner.com
Thank you for supporting The Cozy Corner — where there’s truly no place like home.